A BiPAP (Bilevel Positive Airway Pressure) machine delivers one pressure when you breathe in and a lower pressure when you breathe out — often easier to tolerate for people who find a single CPAP pressure uncomfortable. A BiPAP rental is usually a fit if you:
BiPAP rental packages generally include the bilevel machine, tubing, power supply, and one mask. Because BiPAP machines are more specialized than standard CPAPs, availability can be more limited — it's worth reserving ahead of when you need it.
BiPAP machines cost meaningfully more to buy than standard CPAPs, so renting first — especially during an insurance-required trial — is a common and sensible path. If your prescription and insurance are already finalized and you're confident in the settings, buying outright will usually save money over a longer term.
Not sure if you need CPAP or BiPAP? Check your sleep study report or prescription — it will specify which therapy was ordered. When in doubt, Ask Captain CPAP or confirm with your prescribing physician before renting.
A lot of customers get all the way to checkout and get stuck on the verification step — then give up. Here's exactly what to expect, in order, so you can get through it in one sitting.
Full name, shipping address, a phone number that can receive text messages, and — if you're using insurance — your prescription or your doctor's/DME's contact info. Having this ready before you start avoids losing your place mid-checkout.
Pick your rental length and any accessories (mask, filters) you want included. Add it to your cart.
Enter your number exactly as your carrier has it on file — full 10 digits, no typos. This is the number that will receive your one-time verification code (OTP).
A text with a short numeric code should arrive within a minute. This is the step where most people get stuck — if it doesn't show up, see the troubleshooting box below before trying again.
Once you're verified, confirm your shipping address and complete payment or insurance information to place the order.
Keep it handy — if anything looks off (wrong item, wrong address, rental dates), Captain CPAP can help you sort it out before it ships.
Captain CPAP can't submit the verification code for you — but we can get on the phone or email with you and TheCPAPBox's support team to get your order placed correctly.